Shipping & Returns

 Returns Policy

At Delta3DStudios.com, we are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied, you may return any undamaged and unused items within 30 days of delivery for a refund.

Return Shipping Costs

• Our Error: If the return is due to an error on our part (such as receiving an incorrect or defective item), we will cover the return shipping costs.
• Customer's Choice: If the return is due to a change of mind or any reason not attributable to us, you will be responsible for the return shipping costs.

Refund Processing Time

You can expect to receive your refund within four weeks of handing your package to the return shipper. In many cases, refunds are processed more quickly. This time frame includes:

• Transit Time: 5 to 10 business days for us to receive your return.
• Processing Time: 3 to 5 business days for us to process your return once received.
• Bank Processing Time: 5 to 10 business days for your bank to process our refund request.

Return Instructions

If you need to return an item, please contact us with your order number and details about the product you wish to return. We will promptly provide you with instructions on how to return the items from your order.

Thank you for shopping with Delta3DStudios.com. We value your business and strive to ensure your complete satisfaction.

Shipping

Most 3D Printed Accessories are printed to order. When possible, we make every attempt to stock some of the more popular items. However larger items may take longer to ship than smaller items due to the printing times required. If a large delay in shipping is expected, we will contact you immediately.

IF YOU REQUIRE EXPRESS ORDER PROCESSING, PLEASE CONTACT US BEFORE ORDERING! While we can ship your orders via expedited shipping speeds, it may take several days to process your orders depending on current print queue. Estimated order processing times are listed in the "Other Details" section for each item. 

We ship using white padded envelopes and/or white boxes. Domestic shipments have a return mailing address is listed as "Delta 3D Studios, LLC", but have no other exterior labeling to indicate the shipment's contents. When possible, we may recycle old shipping materials such as bubble wrap, packing peanuts, or boxes if they are in good condition. We also encourage you to consider the environment before disposing of packing materials. 

We can ship to nearly any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.  International shipping prices are expensive, it sucks and we hate it just as much as you. PLEASE contact us if you believe our shipping estimator is miscalculating so we can perform a manual shipping estimate and resolve the issue.  

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full ounce.

Lost/Missing Packages

Lost packages can be frustrating, but do not be alarmed (yet!).  USPS Tracking services can be unreliable at times, especially with USPS First-Class postage. If your package was not delivered on it's expected delivery date do not fret, it may simply be stuck in postage hell. Please allow 7 business days after the estimated shipping date before contacting us to help find your package. Thank you for your patience.  Please note that while First-Class postage is offered as an affordable shipping option there is no insurance for this method, as such Delta 3D Studios is not responsible for lost or stolen packages after they have been delivered to the US Postal Service.